Refund Policy

ASMU / Refund Policy

Refund

Astrakhan State Medical University (ASMU) is committed to transparency and fairness regarding student payments. This Refund Policy outlines conditions under which tuition, accommodation, and administrative fees may be refunded.

1. Applicability

This policy applies to:

  1. Tuition Fees (if applicable for non-waiver students)

  2. Accommodation Fees (hostel fees)

  3. Administrative Fees (invitation letter fee, medical insurance fee)

Note: Students enrolled under the Tuition Fee Waiver Program are not required to pay tuition or accommodation fees; therefore, refunds mainly apply to administrative expenses if certain conditions are met.

2. Refund of Tuition and Accommodation Fees

  • Non-Waiver Students:
    • Refunds are pro-rated based on the academic calendar if a student withdraws before the start of classes or within the first semester.

    • Refund requests must be submitted in writing to the ASMU International Office.

  • Tuition Fee Waiver Students:

    • Tuition and accommodation fees are already waived and cannot be refunded, as no payment is required.

3. Refund of Administrative Fees

Students are responsible for administrative fees such as:

  1. Invitation Letter Fee – $500 USD

  2. Medical Insurance Fee – $300 USD

Refund Conditions:

  1. Before Visa Issuance:

    • If a student decides not to enroll and has paid administrative fees, a partial refund may be considered, minus bank transfer and processing charges.

  2. After Visa Issuance or Enrollment:

    • Administrative fees are non-refundable, as these are used to cover university and governmental processing costs.

4. Refund Procedure

  1. Submit a written refund request to the ASMU International Office via email or official portal.
  2. Include:

    • Student full name and application ID

    • Proof of payment for administrative fees

    • Reason for withdrawal

  3. ASMU will review the request and provide confirmation within 15–30 business days.

  4. Approved refunds will be processed via the original payment method or a mutually agreed bank transfer.

5. Important Notes

  1.  Bank Charges: Any transfer or conversion fees will be deducted from the refunded amount.
  2. Non-Academic Fees: Refunds are strictly limited to administrative and pre-paid academic expenses where applicable.
  3. Tuition Fee Waiver: No refund applies to tuition or accommodation fees under the waiver program.

6. Contact for Refund Queries

For any refund-related questions, please contact:

International Office – ASMU
Email: refund@astrasmu.com
Phone: +7 912 748-56-32